Privacy Policy

Company: Thalcom Network Ltd.
Address: 314-850 West Hastings Street, Vancouver, BC, Canada
Effective Date: October 19, 2025
Last Updated: October 19, 2025

Thalcom Network Ltd. (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of users (“you” or “user”) who access our website, applications, and services. This Privacy Policy explains how we collect, use, store, and share your information, in compliance with Canadian and international privacy laws, including PIPEDA (Canada), GDPR (EU), CCPA/CPRA (California, US), and other applicable regulations.

By using Thalcom Network Ltd. services, you consent to the collection, use, and storage of your personal data as described in this policy.

1. Information We Collect

• Identity & Contact Information: Name, email, phone number, mailing address, and government-issued ID if required for verification.
• Account & Payment Information: Payment details, billing, and transaction history.
• Device & Usage Information: IP address, device type, operating system, browser type, and service usage data.
• Location Information: GPS or network-based location data.
• Communications: Emails, chats, support inquiries, surveys, and feedback.
• Cookies & Analytics: Usage tracking and performance analytics.

2. How We Use Your Information

• Provide, manage, and improve services
• Process payments and billing
• Respond to inquiries and provide support
• Detect fraud and ensure security
• Comply with legal obligations
• Send marketing communications (with consent)
• Analyze usage to improve offerings

3. Sharing Your Information

We may share your information with service providers (payment processors, cloud providers), regulators, business partners, or as part of corporate transactions. Data transferred internationally is safeguarded by legal mechanisms or standard contractual clauses.

4. Data Retention

Data is retained only as long as necessary for service delivery, legal compliance, or legitimate business purposes. Data no longer required is securely deleted or anonymized.

5. User Rights

• Access, correct, or delete your data
• Withdraw consent or object to processing
• Request data portability
• Opt out of marketing communications
• Lodge a complaint with authorities

6. User Deletion

Request account deletion via account settings or email privacy@thalcomnet.com. Verification required. Processed within 30 days.

7. Security Measures

We use encryption, access control, and regular audits. Users are responsible for keeping account credentials secure.

8. Children

Our services are for users aged 16+. We do not knowingly collect data from children under 16.

9. Cookies & Tracking

Cookies are used for performance monitoring and user experience improvement. You may manage cookies in browser settings.

10. Third-Party Links

Our site may contain links to third-party services; we are not responsible for their privacy practices.

11. Updates to Privacy Policy

Updates will be posted at www.thalcomnet.com/privacy-policy. Continued use constitutes acceptance.

12. Contact Information

Privacy Officer
Thalcom Network Ltd.
314-850 West Hastings Street, Vancouver, BC, Canada
📧 privacy@thalcomnet.com